WhatsApp Business Policy
Introduction
Welcome to OSCODE Software Solutions! We’re excited to have you as a valued customer and to communicate with you through WhatsApp Business. Our goal is to provide you with excellent products/services and a seamless communication experience.
This WhatsApp Business Policy outlines how we use WhatsApp to interact with our customers and what you can expect from us. Please read this policy carefully, and if you have any questions, feel free to contact us.
Our WhatsApp Business Number
Our official WhatsApp Business number is: +91-9319685552
Please save this number in your contacts to ensure you’re receiving messages from us.
Communication Hours
We value your time, and we want to ensure that our messages reach you when it’s convenient for you. Our standard communication hours are as follows:
All Day: 24*7
Please note that our response times may vary, but we will do our best to assist you promptly during these hours.
Types of Messages
We may send you various types of messages via WhatsApp, including but not limited to:
- Service Updates: Updates related to your purchases, appointments, or service requests.
- Marketing Communications: Information about our products, promotions, and events. You can opt-out at any time.
- Customer Support: Assistance with inquiries, issues, or support requests.
- Transaction Updates: Notifications about payments, invoices, or order confirmations.
Your Consent
By engaging with us on WhatsApp Business, you consent to receiving messages from us, as described in this policy. You can opt-out of marketing communications at any time by replying with “STOP.”
Your Privacy
We take your privacy seriously. Your information will be handled in accordance with our Privacy Policy, which you can review [link to Privacy Policy]. We will not share your data with third parties without your consent.
Security
We use WhatsApp Business to maintain the security of your information and our communications. However, please be cautious about sharing sensitive information via WhatsApp and report any suspicious activity immediately.
Changes to this Policy
We may update this WhatsApp Business Policy from time to time to reflect changes in our business practices or regulatory requirements. We will notify you of any significant changes.
Contact Us
If you have questions or concerns about our WhatsApp Business Policy, please contact us at:
